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Instagram and WhatsApp enquiries

Stop losing high-intent enquiries in busy chats.

Track salon enquiries from Instagram and WhatsApp, organise follow-ups and see which conversations become bookings.

See the setup that fits your services, team and salon workflow.

STYLECLIQ
OWNER WORKSPACE

Leads

+ Quick action
New enquiries18
Follow-up pending06
CHANNELSTATUS
Instagram enquiryHuman follow-up
WhatsApp bookingHigh intent
Service questionBooking link sent

A connected way to work

Built around the decisions your team makes every day.

StyleCliq gives owners and teams one place to see enquiries that arrive through WhatsApp and Instagram. Record the source, latest message, lead quality, received time and next action so a promising conversation does not disappear in an inbox.

What is included

Practical tools, with the context to use them well.

01

Channel-aware lead inbox

See whether an enquiry started on WhatsApp or Instagram alongside its most recent message and received time.

02

Follow-up states

Separate all leads, follow-up pending, booked and dismissed conversations so the team knows what needs attention.

03

Lead quality context

Use practical quality and booking-intent signals to help a busy team prioritise the next human response.

04

Booking handoff

Move from a conversation to the right service and booking journey without losing the customer context.

How it works

A clearer path from daily activity to better decisions.

  1. 01

    Capture the incoming Instagram or WhatsApp enquiry.

  2. 02

    Review its context and choose automation or a human follow-up.

  3. 03

    Guide the customer to a booking and keep the outcome visible to the owner.

What changes

More control, without adding more admin.

  • ✓Fewer forgotten social enquiries
  • ✓Clear accountability for follow-ups
  • ✓A better view of the channels creating bookings

Questions, answered

Useful details before you choose a setup.

Does automation replace my team?+

No. It helps organise routine questions and makes it easier for people to take over when a personal response is needed.

Can I see booked and pending leads separately?+

Yes. The workflow is designed around clear lead states, including follow-up pending, booked and dismissed.

StyleCliq for business

Let's find the right operating setup for your salon.

Talk to the partner team →